Got Questions?

We hope that this FAQ section will help answer some of your most important questions.

1Why does my drain get clogged?

Mainly, hair and soap scum cause sinks in bathrooms to get clogged. It’s just part of life that most of us have had to deal with. In kitchens, coffee grinds, oil and other food clog sinks. However, sometimes there are other factors involved such as a sloping or old rusty pipes.

There are things you can do to avoid calling a plumber, but if it’s a recurring issue, or not an easy fix, it’s time to call us.

2What causes my faucet to drip?

There are several reasons why faucets drip. Here are several:

Problem in the o-ring, corroded valve seat, worn-out or improper installation of a washer, loose parts, worn out seals or broken plumbing. Call us. We can walk you through it or come out to your place and analyze the situation for you.

3What is a run-on toilet?

Take a few minutes to figure out why you have a run-on toilet, and then you can repair it. You have a run-on toilet if each flush doesn’t end with a gurgle but instead continues with a hissing sound, with water running into the toilet bowl.

To find the source of the trouble, remove the toilet tank top and place it in a safe location. Then push the flush lever and watch what happens. Don’t worry about the water in the toilet tank — it’s clean.

Run-on toilets are usually caused by a problem with the tankball, the ballcock or intake valve, or the floatball.

Sticky flush valve. If, after you flush, the water keeps running until you wiggle the flush handle up and down, the problem is probably with the linkage between the flush handle and tankball.

Sticky tankball or flapper valve. The tankball or flapper valve is sticky if isn’t falling into the drain properly.

Floatball problems. A misadjusted or damaged floatball, on the other hand, is usually the cause of water dribbling into the toilet tank, running out the overflow tube into the toilet bowl, and then going down the drain.

Ballcock problems. A ballcock that doesn’t close completely is another possible cause of a leaking toilet.

Once you’ve identified the cause you can start on the repairs.

4How much does 24 hours of constantly running toilet water cost?

It all depends. This is a great resource to answer your question.

5How long should a water heater last?

The older the water heater, the more likely it is to break down. Electric water heaters generally last 8-10 years, while gas water heaters may only have a life span of 6-8 years.

Didn’t find the answer? Contact us.

Video tutorial: How to fix a leak under your sink

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